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Explore the Higher Logic Blog:Online CommunityMarketing Automation

Zoom Rev II TB Size 10 Nike A05386 nqznzn4131-Men's Athletic Shoes

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

New with box: A brand-new, unused, and unworn item (including handmade items) in the original packaging (such as ... Read moreabout the condition
Product Line: Nike Basketball Sport
Style: Basketball Shoes Brand: Nike
MPN: A05386 US Shoe Size (Men's): 10
Color: Black


“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. women Clarks Sandali con zeppa Helio LATITUDINETechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Adidas Performance Women's Manazero Running shoes Size 5 to 10 us BW1060 They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Cole Haan Medora Pumps-Women's size 7.5 B Nude

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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Brand New Mens Nike Air Huarache Run Ultra BR 833147-201 With Box Size 10.5 Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Adidas Originals Continental 80 Core Black Scarlet Collegiate Navy G27707 BLK

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Apex Men's Double Strap Walker X Last Sneaker
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Skechers Burst Just In Time shoes Go Walk Memory Foam Sports Mens Trainers
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

women CLARKS AUTUNNO shocking con spalline T-Bar Sandali di cuoioTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Zoom Rev II TB Size 10 Nike A05386 nqznzn4131-Men's Athletic Shoes

Written by Skechers Women's Vinyasa-Beach League-Pearl Rhines - Choose SZ color on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Mens NEW BALANCE 580 RevLite bluee Trainers MRT580DN A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Kenneth Cole Reaction Womens Time To Be Embellished Booties Heels BHFO 2643Rather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Women's ARIAT Brown Burnished Leather Western Roper Boot Sz. 6B MINTY

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read


In today's global economy, you're no longer competing with just the businesses in your town.Handmade Leather shoes bluee White Oxford Brogues Cap Toe Lace Up Made To Order You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Sam Edelman Rockwell Ghillie Spitz Velvet Flache BurgundYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.DC Men's Heathrow Se Low-Top Sneakers Black (Black Wash Bw8) 11 UKIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Women Open Toe Sandals Platform Slingback Wedge Heel Creepers Summer shoes Beach

So how do you create a great customer service experience that puts you on the right side of these statistics?

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Zoom Rev II TB Size 10 Nike A05386 nqznzn4131-Men's Athletic Shoes

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